Terms of Use

• General The Cake is a platform dedicated to the sale of cakes. We offer a wide variety of cakes, from classic flavors to innovative creations, all crafted with the utmost care and quality. Our mission is to provide a seamless and enjoyable online cake shopping experience.
• Use of Services By using our services, you agree to use them for lawful purposes only. You are prohibited from using our services in any way that could impair or damage our website.
• Product Description All cakes on our website are described and presented as accurately as possible. However, please note that actual products may vary slightly in appearance due to factors such as icing patterns and decorations, which are handcrafted.
• Ordering Process To order a cake, simply navigate to the product page, select your preferred size and flavor, add it to your cart, and proceed to checkout. You will be required to provide necessary details for delivery. Once your order is confirmed, we will begin preparing your cake.
• Payment We accept various forms of payment, including credit/debit cards and online banking. All payments are processed securely. We do not store any payment information.
• Delivery We strive to deliver your cake in the best condition and on time. However, delivery times may vary depending on location and unforeseen circumstances. We are not responsible for delays caused by external factors.
• Cancellation and Refund Orders can be cancelled up to 24 hours before the scheduled delivery time. Refunds will be issued to the original payment method. In case of dissatisfaction with the product, please contact us immediately.
• Intellectual Property All content on our website, including images, text, and designs, are the property of The Cake and are protected by copyright laws. Unauthorized use or reproduction is strictly prohibited.
• Changes to Terms of Use We reserve the right to modify these Terms of Use at any time. Any changes will be posted on this page. Continued use of our services after changes have been made constitutes acceptance of the revised terms.
• 1. Disclaimer While we make every effort to ensure that the information on our website is accurate and up-to-date, we cannot guarantee its completeness or accuracy. We reserve the right to make changes to the information on our website, including product descriptions, prices, and availability, without prior notice.
  2. User Conduct By using our website, you agree not to engage in any conduct that could disrupt or interfere with the normal operation of our services. This includes, but is not limited to, hacking, spamming, phishing, or any other malicious activities.
  3. Third-Party Links Our website may contain links to third-party websites. These links are provided for your convenience only. We do not endorse or take responsibility for the content, products, or services offered by these third-party websites.
  4. Limitation of Liability In no event shall The Cake be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from the use or inability to use our services.
  5. Indemnification You agree to indemnify, defend, and hold harmless The Cake, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, liabilities, expenses, damages, and costs, including, without limitation, attorneys' fees, arising from or relating in any way to your use of our services.
• Governing Law These Terms of Use shall be governed by and construed in accordance with the laws of the jurisdiction in which The Cake is located. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the said jurisdiction.
• Entire Agreement These Terms of Use constitute the entire agreement between you and The Cake regarding the use of our services. Any failure by The Cake to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.
• Severability If any provision of these Terms of Use is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent possible, and the remaining provisions shall remain in full force and effect.
• Product Availability All cakes displayed on our website are subject to availability. While we strive to ensure that all products are in stock, there may be instances where a cake is not available due to high demand or other unforeseen circumstances. In such cases, we will notify you as soon as possible and offer a suitable alternative or a refund.
• Allergens Our cakes are made in a kitchen that handles nuts, dairy, eggs, and other common allergens. While we take every precaution to prevent cross-contamination, we cannot guarantee that our products are completely free from allergens. We strongly advise customers with food allergies to exercise caution when consuming our cakes.
• Special Requests We are always happy to accommodate special requests, such as custom messages or specific decorations, whenever possible. Please specify your request in the 'Special Instructions' box during the checkout process. However, please note that we cannot guarantee the fulfillment of all special requests.
• Cake Care Our cakes are freshly baked and should be handled with care. They are best enjoyed on the day of delivery but can be stored in the refrigerator for up to 24 hours. Please remove the cake from the refrigerator at least 30 minutes before serving to allow it to come to room temperature.
• Contact Us For any queries or concerns, please feel free to reach out to us at [email protected]. We are always here to assist you.
• Thank you for choosing The Cake. We hope you enjoy our delicious creations and have a sweet experience with us!